Lalo Macias | 210-889-1430 | Lalo@redstonerealtytx.com
Maintenance is an important part of taking care of you and your home. There are two types of maintenance – general and urgent repairs.
You should let your property manager know of any general repairs as soon as you discover the need. To help us understand and respond to the issue, please provide us with as much detail as possible.
General repairs are actioned within 14 days.
A tradesperson will contact the tenant to arrange a suitable time to access the property. Tenants will be charged a standard call-out fee for missed appointments.
Tenants are responsible for the cost of any repairs needed as a result of damage or neglect caused by tenants or their visitors.
Urgent repairs should be reported to Red Stone Realty immediately by phoning (210) 889-1430.
Urgent repair are considered to be:
Red Stone Realty